Privacy Policy

At the Albany Convention & Visitors Bureau, we highly value the privacy rights of all visitors to our website. We want you to understand how we protect the information we receive through this platform.

Information Collection and Usage

When you provide information on our website, such as placing orders in our online store or entering contact details, we may request certain personal information through the submission of a form. By engaging in these activities, you may be asked to share personal details like your name, email address, mailing address, daytime phone number, and credit card information (if applicable). Additionally, a username and password may be required for specific online interactions. This information allows us to create user profiles for customization, receive and process information or product orders, and fulfill your specific preferences.

In some cases, we may share website usage information with third-party companies who have participated in targeted promotional campaigns. This information may contribute to future campaign targeting and the improvement of visitor statistics. We and our third-party partners may track the pages you visit on our website for this purpose.

For visitors who choose to register, we offer the option to be included in our mailing list. Please note that only designated agents under confidentiality agreements will send you direct mailings if you have expressed your interest in receiving such information. If you wish to opt-out or update your preferences regarding offers and mailings at any time, we encourage you to contact us through the provided channels or via email.

Protection of Your Information

To ensure the safety and security of your personal information, we have implemented various security measures. Your personal data is stored in secured networks that can only be accessed by a limited number of authorized employees who have special access rights. Whenever you enter sensitive information or access personal data, we employ secure servers. Utilizing Secure Socket Layer (SSL) technology, sensitive data, such as credit card information, is encrypted and stored in databases accessible only to authorized personnel, as outlined above.

Usage of "Cookies"

Our website may use cookies, which are small pieces of electronic information that can be transferred to your computer's hard drive. Cookies help us tailor and keep records of your website visits based on your preferences. While most web browsers automatically accept cookies, you have the option to modify your browser settings to reject or notify you when a cookie is sent. Please note that even without accepting cookies, you can still access most features on our site. The goal of using cookies is to enhance your overall browsing experience.

Non-Disclosure and Third-Party Services

We want to assure visitors that we do not sell, trade, or rent the personal information voluntarily provided during any registration or information submission process. Any personal data you provide is collected solely to tailor our services, gain insights into visitor behavior, and facilitate transactions made on the site. However, we may offer some of our services through contractual agreements with affiliates, service providers, partners, and other third parties. In such cases, they may also utilize your personal information to deliver our services. For specific transactions, your credit card information may be shared with the card-issuing bank for payment verification, your address information may be provided to the delivery service for order fulfillment, and order details may be shared with third parties involved in customer service. For more information about our third-party service providers, please contact us directly.

Third-Party Websites and Services

Please note that our websites, products, applications, and services may provide links to third-party websites, products, and services. Additionally, our products or services may use or offer third-party products or services. This privacy policy does not govern such third-party entities. The information collected by third parties, including location data and contact details, is subject to their respective privacy practices. We strongly recommend familiarizing yourself with the privacy practices of those third parties.

Legal Compliance

In certain situations, we may be required by law enforcement or judicial authorities to disclose personal identifiable information. Such situations may include the receipt of a court order, subpoena, government order, or the need to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies to identify individuals involved in fraudulent or illegal activities using our services. It is within our rights to report any suspected unlawful or criminal activities to the appropriate authorities.

Acceptance and Consent

By using our website, you express your consent to the collection and use of your information by our organization. We commit to posting any updates or changes to this privacy policy on our website, allowing you to stay informed about the information we collect, how it is used, and the circumstances under which it may be disclosed.

Retention of Personal Information

As part of our commitment to privacy, we retain personal information only for the duration necessary to fulfill the purposes outlined in this Privacy Policy. We conduct regular analyses to assess the ongoing need for retaining personal data. If there is no ongoing need to retain personal information, we will securely delete or destroy it. However, legal obligations may require us to retain certain personal information for longer periods.

California Residents

California residents have the right to request information, as defined in California Civil Code Section § 1798.83, regarding the disclosure of their personal information to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please use the provided email address or mailing address detailed below.

Copyright

The trademarks, service marks, and logo designs associated with Albany Convention & Visitors Bureau (Visit Albany GA) and its respective licensors are protected under copyright laws. All rights are reserved. It is strictly prohibited to copy, reproduce, upload, post, transmit, or redistribute any element of this website, including text, graphics, images, photographs, or other materials, without prior express written consent.

Comments, Questions, and Feedback

We value your comments, questions, and concerns. Should you have any feedback related to our privacy statement or any other matter, please reach out to us using the provided contact information. If you require further clarification on this Privacy Policy, the practices of our site, or your transactions, please do not hesitate to contact us via email or mail.

Email: info@visitalbanyga.org

Mailing Address:
Albany Convention & Visitors Bureau
112 North Front Street
Albany, GA 31701