Career Opportunities
Looking to work with us at Visit Albany? You've come to the right place!
Current Open Positions
Business Operations Manager (Systems & Administrative Focus)
Job Summary
Visit Albany is seeking a highly organized, systems-minded professional to lead internal operations, processes, and administrative functions for our Destination Marketing Organization.
This is a hands-on role for someone who enjoys creating order, building systems, and keeping an organization running efficiently. If you naturally think in processes, love checklists, and take pride in structure and accountability, this role will feel like a great fit.
Position Details
Job Type: Full-time (Part-time or contract options available)
Hours: 8:30 AM–5:00 PM with lunch break
Work Location: In-person, Albany, GA
Occasional evenings and weekends as needed
Salary range: $40,000–$45,000 (flexibility for highly qualified candidates)
Benefits: Medical, Dental & Vision Insurance, Retirement Plan, Paid time off and professional development opportunities
Flexible Work Options
We are open to considering alternative arrangements for the right candidate, including:
Part-time or fractional support
Contract-based engagement
Flexible scheduling
What You’ll Do
Develop, implement, and maintain internal systems and SOPs
Organize digital and physical files for efficiency and accessibility
Support budget development, expense tracking, and financial coordination
Process invoices, timesheets, and administrative records using QuickBooks
Prepare, track, and manage contracts and renewals
Maintain compliance records and operational documentation
Provide day-to-day operational support to the President & CEO
Coordinate internally with marketing, sales and community engagement efforts as needed
Identify gaps in processes and implement improvements
Scope of Role
This role is focused on internal operations and does not serve as the primary lead for:
Sales
Marketing or social media
Event planning
HR or IT
What We’re Looking For
Minimum of 5 years' experience in operations, administration, or executive support
Strong systems thinker with attention to detail
Advanced Microsoft 365 skills (Excel, Teams, SharePoint preferred)
Experience with QuickBooks or similar financial systems
Experience working with a CRM system
Ability to manage multiple priorities and meet deadlines
Highly dependable with strong organizational habits
High level of integrity and professionalism
Naturally organized and process-driven
Proactive and solution-oriented
College degree preferred
Valid driver’s license and reliable transportation (mileage reimbursed)
Ability to pass a background check and drug screening
Success in This Role Looks Like
Systems and processes are clearly documented and easy to follow
Files and records are organized, current, and accessible
Deadlines, contracts, and compliance items are consistently tracked and met
Leadership operates more efficiently because of your structure and support
Work Environment
Primarily office-based, in-person role
Ability to sit, stand, and work at a computer for extended periods
Occasional lifting of materials (up to 20 lbs)
How to Apply
Please submit the following materials via email to klsummerville@visitalbanyga.com:
Cover letter
Resume
List of three professional references
Subject Line: Business Operations Manager Application – [Your Name]
Please include all materials in one email. Incomplete submissions will not be considered.
In your cover letter, briefly describe a system or process you created or improved.
Pay: $40,000.00 - $45,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance
Experience:
operations, administration, or executive support: 5 years (Required)
Work Location: In person
Part-Time Information Clerk
Reports to: Welcome Center Manager
Location: Albany Welcome Center
Hours: Part-time position; weekly hours vary based on operational needs (weekends required)
Position Summary
The Part-Time Information Clerk serves as a welcoming, knowledgeable, and professional first point of contact for visitors to the Albany Welcome Center. This role supports a positive visitor experience by providing accurate information, local insights, and friendly service that encourages guests to discover Albany, GA. The position also supports daily Welcome Center operations and administrative needs.
Primary Responsibilities
• Greet and assist visitors in a friendly, professional manner
• Provide information on Albany, GA attractions, events, and experiences
• Maintain visitor sign-in sheets and accurate daily counts
• Answer and log incoming phone calls courteously
• Maintain brochure inventory and Gift Shop organization
• Prepare and mail visitor information packets
• Support administrative tasks and bulk mailings
• Maintain daily records of visitor interactions
• Perform additional duties as assigned
Qualifications
• Strong knowledge of Albany, GA
• Excellent communication skills
• Proficiency with computers and office software
• Professional appearance and demeanor
• Weekend availability and flexibility
How to Apply
Submit a cover letter and resume via email to: klsummerville@visitalbanyga.com